Store Policy

Customer Care & Refund Policy

Customer satisfaction is our ultimate goal, we only stock the highest quality items and make unique and quality products available to you.  We're so convinced you'll absolutely love our products, that we offer a 30 day money back guarantee. If you are not satisfied with your product for any reason you may return your item to us for a refund within 30 days of making your purchase, excluding shipping costs.  All items returned must be in their original packaging, unopened, unused & as new.  Buyer pays return shipping.  Please contact us first before returning your item using our "Contact Form' or email us explaining why you would like to return your item.  This information helps us to ensure we are only stocking quality items to our customers at all times.

If you would like to contact us concerning any matter relating to this Customer Care & Refund Policy, you may do so via the 'Contact Form' or send an email to sales@animalparadisepetshop.com

Privacy & Safety

All information is used only for fulfilling your order & is never shared with third parties.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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